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Health, Safety,
Environment & Quality

Good Health, Safety, Environment & Quality (HSEQ) performance is critical to the success of our business. We are committed to our goals of no accidents, no harm to people, no damage to the environment and total customer satisfaction.

15M+ Safe Man-Hours
0 Lost Time Injuries (LTI)
100% ISO Certified
Our Promise

Commitment to
HSEQ Excellence

Our foremost priority is to secure the safety and health of employees, contractors and visitors. To this end, we strive to ensure the safety of our plants and assets as well as to minimise the impact our operations have on the environment. Our efforts are also targeted at improving the quality of our products and services to meet our customers' requirements.

One of the strategic aims of our development strategy is to incorporate sustainability principles into essential business processes, operations, and decision-making.

ISO 9001
ISO 14001
ISO 45001
ISO 17025
Safety First

Safety First, Always

Zero harm to people and environment

Our Framework

HSEQ Pillars

Four foundational pillars guiding our commitment to excellence

Health

Health

Prioritizing employee and contractor health through comprehensive wellness programs, medical surveillance, and occupational health management.

Annual Health Screenings 24/7 Medical Facilities
Safety

Safety

Zero accidents, zero harm to people. Proactive safety culture with rigorous training, hazard identification, and continuous improvement.

15M+ Safe Hours 100% Incident Investigation
Environment

Environment

Minimizing environmental impact through emissions reduction, waste management, water conservation, and biodiversity protection.

25% CO₂ Reduction by 2030 100% Waste Recycling Target
Quality

Quality

Total customer satisfaction through ISO-certified quality management systems and continuous product improvement.

ISO 17025 Lab 99.8% Product Conformance
In Action

Safety Culture in Action

Visual journey through our HSEQ programs and initiatives

Safety Training

Safety Training Programs

Regular HSE training and awareness sessions for all employees and contractors

Emergency Drill

Emergency Response Drills

Regular simulation exercises to ensure preparedness for any scenario

PPE Compliance

PPE Compliance

Strict personal protective equipment standards across all facilities

Environmental Monitoring

Environmental Monitoring

Continuous air, water, and soil quality monitoring programs

Quality Control

Quality Control Lab

ISO 17025 accredited laboratory ensuring product excellence

Team Safety Meeting

Safety Toolbox Talks

Daily safety briefings before every shift

Proactive Culture

HSE Leadership, Communication & Awareness

Qazaq Refinery prioritizes employee and contractor health and safety, fostering a proactive health and safety culture inside the organization. QHSE training and practices are rigorous and held to a high international standard.

Daily safety notifications on employee screens
HSE Posters displayed in all visible locations
Monthly QHSE Reports to all employees
Contractor HSE Performance Process
100%
Incident Investigation Rate
5000+
Safety Training Hours/Year
100%
Hazard Identification Program Coverage

Pandemic Response

Comprehensive COVID-19 prevention measures implemented across all operations

Health Protection

COVID-19 Prevention Measures

A lot of efforts were taken to prevent COVID-19 in our Company including the following measures:

Reduced office occupancy for remote mode as per health authorities' guidance
Daily thermometry before work starts
Pre-shift PCR and express testing for all staff working on rotational basis
Medical staff provided with protective coveralls and all required PPE
All employees provided with masks, gloves and antiseptics
Safety Framework

HSE Rules & Hazard Identification

Our Guidelines establish the key safety criteria based on international best practices in the oil and gas industry

Hazard Identification Program

Fully implemented across our operations and with all contractors. Any employee can report hazardous issues in the workplace, comment on safe or dangerous employee behavior, and make suggestions for HSE development.

Safety Critical Elements

Devices, equipment, or systems required to keep process conditions within safe operating limits or whose function is to keep the process from failing are identified as safety critical elements.

Risk-Based Maintenance

The impact of equipment failure on related risk is used to establish the optimum maintenance strategy type versus the criticality of the equipment.

Integrity First

Ethical Conduct

No quality is more important to us than integrity. We are committed to pursuing our business with integrity and to see to it that our employees and representatives live up to the highest possible standards.

Our business dealings shall be conducted with openness and honesty according to the rule of law. We determine to respect the dignity and rights of individuals, recognizing each on their own merit regardless of social or cultural differences.

Openness & Honesty
Respect for Dignity & Rights
Merit-Based Recognition
Rule of Law Compliance

Our Promise

"We do business the right way, every time, everywhere."

— Premier Oil Tuna B.V. Leadership
Our Team

Our People

Everyone who works with us contributes to our success

Our People

Employees & Relationships

Everyone who works for Premier Oil Tuna B.V. contributes to our success and to creating a distinctive company. We are committed to creating a stimulating and rewarding work environment governed by mutual trust and cooperation.

Performance-based compensation structure
Training & development initiatives
Open & constructive performance review process
Healthy work-life balance
Long-term Relationships

Long-term relationships founded on trust and mutual advantage are vital to our business success. We are committed to creating mutual advantage in all our relationships.

Control Processes

Risk Management

To be a highly successful business unit entails sound control processes and judicious risk management. We are committed to maintaining a reliable, effective and efficient system of internal controls in the pursuit of our business objectives.

At the operating, functional and entity level, we undertake to identify, mitigate and manage risks to acceptable levels as well as ensure proper corporate governance.

01 Identify
02 Assess
03 Mitigate
04 Monitor

Risk Management Framework

Enterprise-wide risk management integrated with business planning and decision-making processes.

Operational Financial Compliance Reputational Strategic
Planet First

Environmental Protection

Our commitment to minimizing environmental impact across all operations

Emissions Reduction

Continuous emissions monitoring systems and flue gas desulfurization technology reducing SOx, NOx, and particulate matter.

-25% CO₂ by 2030

Water Management

Advanced wastewater treatment facilities achieving zero liquid discharge and water recycling across our refineries.

85% Water Recycling Rate

Waste Management

Comprehensive waste segregation, recycling, and responsible disposal programs targeting zero waste to landfill.

100% Waste Recycling Target

Biodiversity

Habitat protection and restoration programs around our operational sites, including reforestation initiatives.

50,000+ Trees Planted

Renewable Energy

Solar and wind energy installations powering non-process operations across our facilities.

15% Renewable Energy Mix

Carbon Capture

Post-combustion carbon capture technology capturing 500,000 tons of CO₂ annually for storage or utilization.

500k tons CO₂/Year
HSEQ Assurance

HSEQ Assurance & Performance

Our HSEQ framework is driven by strong assurance, active performance monitoring and a culture of continual improvement to protect people, the environment and product quality.

Zero Harm Pledge — every project guided by our zero-harm operating model
Supplier Safety Collaboration — raising standards across partners and contractors
Real-time Incident Analytics — digital monitoring for faster corrective action
Climate Performance Targets — reducing emissions, waste and water intensity
Operational Assurance Reviews — regular site checks and governance oversight
People-led HSEQ Culture — empowering employees to report, improve and innovate

Assurance in Action

Our assurance framework blends performance reviews, independent checks and continuous improvement for stronger HSEQ outcomes.

Operational Assurance Verified
15M
Safe Man-Hours
5000+
Safety Trainings Conducted
10,000+
Quality Tests Performed
25%
CO₂ Reduction by 2030
100%
Waste Recycling Target
50,000+
Trees Planted
Report a Concern

Speak Up. Stay Safe.

We maintain an open and transparent reporting culture. If you have any HSEQ concerns or wish to report an incident, please contact our HSEQ department directly. All reports are treated with confidentiality.

Contact HSEQ Team View Sustainability Report